Women's Care USA

  • Regional Practice Administrator - Orlando

    Job Locations US-FL-Orlando
    Posted Date 2 months ago(9/21/2018 1:28 PM)
    Job ID
    2018-3626
    # of Openings
    1
    Category
    Senior Management/Executive
  • Overview

    Responsible for total practice management of (potential) multi-location, multi-provider practice.  Plans, coordinates, directs and supervises the practice site(s).  Accountable for the overall operational business and clinical functions of the practice.

    Responsibilities

    • Supervises all activities and staff in each assigned location; including but not limited to setting up and maintaining office workflows ranging from patient flows, staffing, performance management and adherence to corporate policies and procedures.
    • Provides oversight for all practice expenditures.
    • Enhances operational effectiveness, emphasizing cost containment without jeopardizing the quality of care.
    • Ensures compliance with Medicare, HIPAA, OSHA, labor laws and the corporate compliance plan and responsible for reporting any suspected breaches or compliance issues to the appropriate internal contact.
    • Ensures new employees are on boarded per guidelines following completion of the centralized orientation and training.
    • Reviews calculations for income distribution plan (IDP) and documents changes to the IDP as necessary.
    • Ensures new providers are trained and follows integration plan.
    • Ensures physical plant is in proper repair and addresses needs for upgrades, moves and changes.
    • Ensures effective management at each location and delegation of responsibilities to ensure smooth daily operations.
    • Monitors and improves productivity and other key performance indicators.
    • Analyze business opportunities that present to the practice, provide recommendations and ensure implementation if approved.
    • Meets regularly with physician(s) to review financial performance and key performance metrics; continuously evaluating opportunities for improvement.
    • Resolve administrative issues; ensures lines of communication are open to ensure high employee morale in a professional, healthy work environment.
    • Informs providers and WCF management about current trends, problems and activities to initiate new policies or facilitate improvements to current policies and workflows.
    • Acts as a liaison with Central Business Office for centralized services.
    • Collaborates with Senior Management on designing and implementing strategic initiatives and contributing to the overall success of the organization.
    • Ensures WCF’s policies and guidelines are implemented at each office location.
    • Promotes patient safety including creating a safe clinical environment for patients in accordance with industry standards, certifications, and WCF policies.
    • Collaborates with the CBO to analyze patient survey data, review data with providers and staff, and create strategies based on the results.
    • Maintains a consistent focus on the patient experience including immediately addressing customer service issues and enhancing office work flow to improve the overall patient experience. 
    • Participates in required meetings and teams and communicates updates and changes to physicians and staff.
    • Maximizes a professional, effective, and efficient working atmosphere.
    • Ensures all charges are entered daily and cash is reconciled and balanced with the system and bank deposits.
    • Keep each calendar current and accurate for all physicians and answering service.
    • SCOPE – complete process to be SCOPE certified, ensure compliance with all policies and guideline and spearhead recertification when required.
    • Ensure hospital privileges for providers are obtained and maintained
    • Other duties as assigned.

    Qualifications

    • Bachelor’s Degree in healthcare or business management; appropriate experience may be substituted for educational requirements
    • Minimum 5 years healthcare management experience preferred
    • Knowledge of electronic medical record system
    • Excellent written and verbal communication skills
    • Effective working knowledge of healthcare financial management
    • Proven ability to analyze, problem-solve, adapt, delegate, negotiate, and tolerate while effectively communicating, planning and organizing all with attention to detail

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