Women's Care USA

  • PRN Patient Relations (Front Desk)

    Job Locations US-FL-Safety Harbor | US-FL-Trinity
    Posted Date 2 weeks ago(12/3/2018 3:08 PM)
    Job ID
    2018-3758
    # of Openings
    1
    Category
    Administrative/Clerical
  • Overview

    Provides professional clerical support following established standards and practices.  Greets patients and visitors, performs check-in/check-out, schedules appointments, obtains patient information and records it in electronic medical record application, answers non-medical inquiries.  Refers matters outside their scope of duties to the, Clerical Supervisor or Unit Administrator.

    Responsibilities

    Welcomes patients to the facility; serves as primary point of contact for patients and visitors.
    Comforts patients by answering preliminary non-medical questions, anticipating their anxieties and maintaining the reception area.
    Schedule appointments in person or by phone.
    Perform patient check-in/check-out procedures.
    Collect co-pays when applicable.
    Act as liaison between clinical staff and patients.
    Verify patient benefits
    Represents clinic in a professional manner. Treats all customers, internal and external, in a courteous and cooperative manner.
    Performs other duties as assigned.
    Attends required meetings and participates in team activities and professional development activities.

    Qualifications

    QUALIFICATIONS:

     

    High school diploma or equivalent.
    Minimum one year clerical experience in a medical office environment.
    Ability to multi-task in a stressful deadline-oriented environment.
    Ability to communicate with coworkers, providers and patients in an effective manner.
    Ability to use a computer and enter data in electronic medical record system.

     

    PREFERRED QUALIFICATIONS:

     
    OB/GYN experience a plus
    eCW electronic medical record experience a plus

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